Frequently Asked Questions

Linksy is a URL shortening service that allows you to create short, memorable links from long URLs. It also offers QR code generation for premium users, making it easy to share links in both digital and physical formats.

Simply paste your long URL into the input field on the homepage and click "Shorten my link". Your shortened URL will be generated instantly and you can copy it to share with others.

Yes, your shortened links remain active as long as your account exists. You can manage and delete your links from your dashboard at any time.

Yes! Custom links are available for PRO and ENTERPRISE plan users. You can create memorable custom codes like "linksy.com/my-brand" instead of random characters.

Free users can create unlimited shortened links. PRO and ENTERPRISE users get additional features like custom links and QR code generation.

No, shortened links do not expire automatically. They remain active until you delete them from your dashboard.

Premium features include custom URL shortening (create memorable links like linksy.com/my-link) and QR code generation. These features are available with the PRO plan for $4.99/month.

PRO and ENTERPRISE users can switch to QR code mode using the toggle on the homepage. Enter your URL and click "Generate QR Code" to create a downloadable QR code image.

Custom links are a premium feature available only to PRO and ENTERPRISE plan subscribers. Free users can still create unlimited shortened links with auto-generated codes.

QR codes can be downloaded as PNG images. The QR codes are high-quality and can be used in print materials, presentations, or digital displays.

Custom link codes must be 3-20 characters long and can only contain letters, numbers, and hyphens. Each code must be unique across the platform.

The PRO plan costs $4.99 USD per month. This includes custom URL shortening and QR code generation features.

Click the "Upgrade to PRO" button on the homepage or visit the subscription page. You'll be redirected to PayPal to complete your subscription. Once approved, your account will be upgraded automatically.

Yes, you can cancel your subscription at any time from your dashboard. Your subscription will remain active until the end of your current billing period, and you'll keep PRO features until then.

When you cancel, your subscription will remain active until the end of your current billing period. After that, you'll be downgraded to the FREE plan and lose access to premium features. Your existing shortened links will remain active.

Subscriptions are billed monthly. If you cancel mid-cycle, you'll keep PRO features until the end of your paid period. No partial refunds are provided, but you won't be charged for the next billing cycle.

We accept payments through PayPal. You can use your PayPal account or any credit/debit card linked to PayPal.

Yes, subscriptions automatically renew monthly. You can cancel at any time from your dashboard, and the cancellation will take effect at the end of your current billing period.

You can shorten URLs without an account, but creating a free account allows you to manage your links, view statistics, and access premium features.

After signing up, you'll receive a verification email. Click the link in the email to verify your account. If you didn't receive it, check your spam folder or request a new verification email.

Yes! You can sign in using your Google account. Google users are automatically verified and don't need to verify their email separately.

Go to your Profile page from the dashboard menu. In the "Change Password" section, enter your current password and your new password, then click "Update Profile".

Yes, you can change your username from your Profile page. Usernames must be unique, so if your desired username is taken, you'll need to choose another one.

Click "Forgot Password" on the sign-in page, enter your email address, and you'll receive a password reset link. Click the link in the email to set a new password.

Yes, all links are processed securely. We use HTTPS encryption and follow security best practices. However, always be cautious when clicking shortened links from unknown sources.

Currently, basic click tracking is available. More detailed analytics features may be added in future updates.

If a shortened link doesn't work, it may be because the original URL is invalid or the link was deleted. Check your dashboard to verify the link status.

Yes, we store the original URLs to redirect users when they click shortened links. This data is securely stored and only accessible to you through your dashboard.

Yes, Linksy can be used for both personal and commercial purposes. PRO features are especially useful for businesses and marketing campaigns.